How to Auto Populate Subject Line and the Body of the Message

If you wanted that a Subject Line and the Body of the Message auto-populate when your customer hits the “Contact Us” button or text, please follow the steps below. 

1. First, highlight the text and click the Link icon inside the toolbar.
   
   
2. On the pop-up Link screen, click the “Link Info” tab.
   
3. Set Link Type to “E-mail” and supply the next boxes with “E-mail Address”, “Message Subject”, and “Message Body”. Then, hit “OK”.
   
   Note: Don’t forget to click ”Save eSHOT” to save the changes. Also, please make it a habit to send a test email to see if everything works well.